Welcome to Zusa Associates
By using our website https://zusaassociates.com or contacting our support team, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. About Us
Zusa Associates is a customer support and travel assistance service operating in Pakistan.
We provide travel-related information and inquiry support, helping connect customers with licensed and verified travel agents who can assist with flight bookings and travel inquiries.
We operate in collaboration with our authorized U.S.-based partner, Kashghar Travel & Tours. Travel inquiries and customer requests may be routed to qualified travel professionals through this partnership.
2. Nature of Our Services
Zusa Associates is not an airline and not a direct travel agency.
We do not sell, issue, or book flight tickets directly.
All flight bookings, payments, ticket issuance, changes, and confirmations are handled solely by licensed travel agents or third-party partners, including those coordinated through Kashghar Travel & Tours.
Our role is limited to advertising, referral, inquiry handling, and customer support services.
3. Use of the Website
By using this website, you agree to:
- Provide accurate and truthful information when submitting inquiries
- Use the website for lawful purposes only
- Not attempt to disrupt, damage, or interfere with website functionality or security
Zusa Associates reserves the right to suspend or terminate access if misuse, fraud, or suspicious activity is detected.
4. Partner and Third-Party Services
When connected to a licensed travel agent or third-party service provider through Zusa Associates or Kashghar Travel & Tours:
- All bookings, payments, refunds, cancellations, and ticket modifications are governed by the partner’s own Terms & Conditions
- Users must review and accept those terms before completing any booking
- Zusa Associates and Kashghar Travel & Tours are not responsible for pricing, availability, service quality, cancellations, or refunds handled by third-party agents or airlines
5. Information Accuracy
We make reasonable efforts to provide accurate and up-to-date travel information.
However, flight schedules, prices, availability, and policies are controlled by airlines and agents and may change without notice.
Zusa Associates and Kashghar Travel & Tours do not guarantee the completeness or accuracy of third-party information.
6. Limitation of Liability
To the fullest extent permitted by law, Zusa Associates, its owners, employees, and affiliates (including Kashghar Travel & Tours) shall not be liable for:
- Flight delays, cancellations, schedule changes, or service disruptions caused by airlines or agents
- Financial loss, missed connections, or indirect damages arising from third-party services
- Any decisions made or actions taken by travel agents or service providers
Your interactions with travel agents and airlines are at your own discretion and subject to their respective terms.
7. Privacy and Data Protection
Your privacy is important to us.
The collection and use of personal data are governed by our Privacy Policy, which explains how your information is handled and protected.
Limited customer information may be securely shared with Kashghar Travel & Tours strictly for inquiry routing and customer support purposes.
8. Intellectual Property
All website content, including text, graphics, logos, trademarks, and design elements, is the property of Zusa Associates or its authorized partners.
No content may be copied, reproduced, distributed, or modified without prior written permission.
9. Updates to These Terms
Zusa Associates may update these Terms & Conditions periodically to reflect service changes, legal requirements, or partnership updates involving Kashghar Travel & Tours.
The “Last Updated” date will reflect the most recent version.
10. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact us:
Zusa Associates
📧 saminaqaisar957@gmail.com
🌐 https://zusaassociates.com